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If for any reason you are not satisfied with a product purchased via our Online Catalogue, you may return it for a refund.

Please include a note with your name, address and order number and send your return to Jaycotts Ltd, Unit D2, Chester Trade Park, Bumpers Lane, Chester CH1 4LT

If you wish to exchange an item, simply place an order for your required replacement on our website and return the initial item for a refund in full when it is received back in our warehouse. 

Exceptions: Custom made items such as extension table and the Horn Furniture range are excluded from this returns guarantee.

This is in addition to your statutory rights as a consumer in the United Kingdom